Privacy Policy

1. Information We Collect

Purchase info: name, email, and order details. Payment card data is handled entirely by our payment processor and we never store it.

License activation: email associated with your license key for ownership validation.

Support: name, email, and content of your message.

Website analytics: aggregated, non-identifying data such as browser type and pages visited.

Software: our desktop apps collect no telemetry and send no data to our servers. All processing is local.

2. How We Use It

We use information to deliver and activate licenses; send purchase confirmations; respond to support; send product update notices, which you may opt out of at any time; and prevent fraudulent license use. We do not sell or rent your data.

3. Third Parties

We may use a payment processor, email delivery provider, and website host. Each operates under its own privacy policy.

4. Cookies

Session cookies only. No advertising trackers.

5. Data Retention

License and email data is retained while your license is active plus a reasonable recovery window. Support correspondence may be retained up to 2 years. You may request deletion at any time.

6. Your Rights

You may request access, correction, or deletion of your data. EU/UK users may lodge complaints with their data protection authority. We respond within 30 days.

7. Children

We do not knowingly collect data from children under 13.

8. Changes

We will post updates to this page with a revised date.

9. Contact

zyloinstruments.com